FREQUENTLY ASKED QUESTIONS

Actually "handmade" goods? Yep! From very start to very finish.
I make all the items available on the website. Most from absolute start to the very finish. And if there is ever any products/add-ons that are not handmade by me they will definitely be noted in the item description.
Even with the dice: from modeling in Blender, 3D printing, molding, casting and finishing! I do the whole process from start to finish myself. I even designed the font for the numbers to be able to create a unique dice that I hope people will enjoy in every campaign they are used in.
For other items whether hand sewn or machine sewn, I am the seamstress behind the needle.
Other machines in my arsenal:
Bibo FDM 3D printer
Anycubic 3D printer
Dowin Laser cutter
It’s a lot of work, and a lot of laborious hours but I do my best to put my best into everything I put out.
Processing/Shipping Information.
Please note: there is processing time on orders. I'm a one-man shop so I can only go so fast, but I will do my best to get things out promptly.
Made items: about 3 days
Made to order/custom orders: We will work out a timeline together of when things can be expected.
Unfortunately, as such a small business I cannot provide free shipping without increasing item prices equally, and I prefer to be transparent about where your money is being split.
I do my best to make shipping prices as fair as possible. I understand even with some of the best discounts I can offer, these prices can sometimes be daunting, but rest assured, I make no profit from them.
I try to upcycle and reuse boxes and packing supplies whenever possible.
So, your orders may arrive in boxes from different companies. I will only reuse materials in good condition. This will not affect the safety of your package in transit..
Cancellations: I accept cancellations within 6 hours of purchase. If I haven't started the order it can be longer, but I do try to get things out as soon as possible.
Returns: Due to the nature of handmade, I generally do not accept returns, but I work on a case by case basis. If you have a problem with your order, please contact me. I'll do what I can to help.
Leather Care: Leather is pretty forgiving. For most items, rubbing it down with a damp cloth will be just fine. In general, try to keep it dry and out of rain, but a little will not kill it. For things like journals, be careful not to get the interior wet for obvious reasons. For items like bracelets/journals/earrings use of leather cleaner and conditioners are perfectly alright. Just watch out that they are not black/brown tinted, as those will stain the original colour.
Metal Care: 95% of the jewelry findings I use are, at least, silver plated. I try to use rhodium and surgical stainless steel whenever I can, because both are hypoallergenic and do not tarnish. The silver will tarnish, but can be buffed and shined again with any metal polish rated for use on silver, and a soft rag.
