I make all the items available on the website. Most from absolute start to the very finish. And if there are ever any products/add-ons that are not handmade by me they will definitely be noted in the item description. Obviously, findings like earring hooks and necklace chains are sourced from elsewhere but everything else is just me.
Even with the dice, I have designed the font you will find on the RDW branded dice, I modelled them in Blender, printed masters, refined the masters, and molded them myself to be able to create for you unique dice that I hope people will enjoy in every campaign they are used in.
On some pieces I do employ a laser cutter to make the work a little easier on myself (particularly my back and shoulders) but I still make the designs and run the machine and its settings myself. For other items whether hand sewn or machine sewn, I am the seamstress behind the needle. It’s a lot of work, and a lot of laborious hours and I do my best to put my best into everything I put out.
Please note: there is processing time on orders. I'm a one man shop so I can only go so fast, but I will do my best to get things out promptly.
Made items: about 3 days
Made to order/custom orders: depends on the items and my schedule. We will work out a timeline together of when things can be expected.
Unfortunately, as such a small business I cannot provide free shipping without increasing item prices equally, and I'd prefer to be transparent about where your money is being split.
I do my best to make shipping prices as fair as possible. I understand even with some of the best discounts I can offer, these prices can sometimes be daunting, but rest assured, I make no profit from them.
I try to bring down costs by up-cycling and reusing boxes and packing supplies I receive from other mail. As well as unused bubble-mailers from events that would have otherwise gone in the trash.
So don't be surprised if orders arrive in boxes from different companies. However! I will only reuse materials in good condition! This will not affect the safety of your package in transit.
Cancellations: I accept cancellations within 6 hours of purchase. If I haven't started the order it can be longer, but I do try to get things out as soon as possible.
Returns: Due to the nature of handmade, I generally do not accept returns, but I work on a case by case basis. If you have a problem with your order, please contact me. I'll do what I can to help.
Leather care: Leather is pretty forgiving. For most items, rubbing it down with a damp cloth will be just fine. In general, try to keep it dry and out of rain, but a little will not kill it. For things like journals, be careful not to get the interior wet for obvious reasons. For items like bracelets/journals/earrings use of leather cleaner and conditioners are perfectly alright. Just watch out that they are not black/brown tinted, as those will stain the original colour.
Metal care: 95% of the jewelry findings I use are, at least, silver plated. I try to use rhodium and surgical stainless steel whenever I can, because both are hypoallergenic and do not tarnish. The silver will tarnish, but can be buffed and shined again with any metal polish rated for use on silver, and a soft rag. There are also some tricks with boiling the silver with aluminum foil and baking soda, but this will require dissembling. Only do so if you are comfortable with reassembly.